Dispute resolution

Alternative dispute resolution describes a range of techniques that involve a neutral third party helping to resolve a dispute between two parties, before recourse to courts or tribunals is necessary. Types of alternative dispute resolution include arbitration, conciliation, mediation and early neutral evaluation.


How employees are using social activism to make their voices heard

With traditional union membership in decline, employees are finding new ways to voice their opposition to corporate decisions, as shown...

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Heathrow faces summer disruption as workers vote to strike

12 Jul 2019

Heathrow airport could be shut down for several days this summer because of strike action by more than 4,000 workers.

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Job insecurity fuelling university staff hardship

4 Jul 2019

Seven in 10 university academics and teaching staff say their mental health has been “damaged” by working on insecure contracts,...

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South Western Railway staff strike in long-running guard dispute

18 Jun 2019

Guards and train drivers for South Western Railway began a five-day strike today (18 June) – the latest walk-out in...

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Are HR professionals lacking employee relations skills?

12 Jun 2019

As the CIPD’s Festival of Work starts in London, complete with speaker and breakout sessions galore on all the new...

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Junior doctors to vote on four-year pay deal

11 Jun 2019

Junior doctors are to be balloted on whether to accept a four-year deal which will mean annual pay uplifts of...

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Mayfair club kitchen porters call for the Living Wage

6 Jun 2019

The Independent Workers’ Union of Great Britain (IWGB) has urged one of London’s most exclusive membership clubs to ensure its...

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How to manage conflict and confrontation

2 Feb 2019

Conflict and confrontation often occur together. Neither is very pleasant, but both are part of our working and home lives....

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Union claims council ‘secretly’ rewarded staff that did not strike

28 Nov 2018

Birmingham City Council refuse workers are considering whether to go on strike, following allegations that the council “secretly” paid several...

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Improve wellbeing by becoming ‘conversationally intelligent’

3 Aug 2018

Workplace conversations happen all the time of course, but “good” conversation – talking that makes change happen or calms conflict...

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Employment tribunal cases jump 39% after fees abolished

20 Jul 2018

Acas has seen a 39% jump in the number of cases that have gone to an employment tribunal since fees...

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BBC settles equal pay dispute with Carrie Gracie

29 Jun 2018

Carrie Gracie, the BBC’s former China editor, has received a payout from the broadcaster after it emerged she had been...

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Strikes reach lowest level since records began

30 May 2018

The number of labour strikes reached an all-time low last year, along with the number of workers involved in disputes,...

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Acas conciliators strike over workload concerns

11 May 2018

Staff at conciliation service Acas are striking today (11 May) over concerns about their workloads, following the decision to abolish...

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Tribunal claims up 90% since fees abolished

8 Mar 2018

The Ministry of Justice has released its latest round of data on tribunals – the first full quarter since fees...

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