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Dispute resolution

Alternative dispute resolution describes a range of techniques that involve a neutral third party helping to resolve a dispute between two parties, before recourse to courts or tribunals is necessary. Types of alternative dispute resolution include arbitration, conciliation, mediation and early neutral evaluation.


    • Dispute resolution
    • Latest News
    • Performance management

    Performance management is broken: how can we rebuild?

    by David Liddle 11 Jul 2025
    by David Liddle 11 Jul 2025

    The Employment Rights Bill creates an urgency to build more proactive, human-centred ways to manage performance.

    • NHS
    • Employee relations
    • Dispute resolution

    Doctors vote for return to strike action

    by Nic Paton 8 Jul 2025
    by Nic Paton 8 Jul 2025

    Resident doctors (formerly known as junior doctors) in England have voted overwhelmingly in favour of a return to strike action,...

    • Employee relations
    • Dispute resolution
    • Latest News

    Employment Rights Bill set to ban employer NDAs

    by Nic Paton 8 Jul 2025
    by Nic Paton 8 Jul 2025

    The government has confirmed that employers will be banned through the Employment Rights Bill from ‘gagging’ workers who have suffered...

    • Acas
    • Dispute resolution
    • Early conciliation

    ‘Be direct’ to avoid escalating conflict, advises Acas

    by Jo Faragher 30 Jun 2025
    by Jo Faragher 30 Jun 2025

    Using vague language in the workplace could be preventing employees from resolving conflicts, according to Acas.

    • Employee relations
    • Dispute resolution
    • Latest News

    Fear of confrontation means disputes escalate – research

    by Jo Faragher 25 Jun 2025
    by Jo Faragher 25 Jun 2025

    A fear of confrontation is preventing employees from solving work disputes early, according to new research.

    • Collective bargaining
    • Employee relations
    • Employment law

    Seven ways to prepare now for the Employment Rights Bill

    by Jo Faragher 20 Jun 2025
    by Jo Faragher 20 Jun 2025

    The exact schedule for the Employment Rights Bill is still uncertain, but there are a number of practical measures HR...

    • Employee relations
    • Dispute resolution
    • Employee communications

    Data ‘blind spots’ blighting employee relations

    by Jo Faragher 13 Jun 2025
    by Jo Faragher 13 Jun 2025

    Discrimination and harassment cases hit their highest levels in companies in 2024, and data blind spots are affecting how companies respond.

    • Acas
    • Employee relations
    • Dispute resolution

    Workplace disputes: ‘Most employment tribunals could be avoided’

    by Adam McCulloch 12 Jun 2025
    by Adam McCulloch 12 Jun 2025

    A radical departure from the adversarial approach of employers, employees, management and unions is needed – Pete Colby, Pragmatism.

    • Acas
    • Local authorities
    • Dispute resolution

    Acas hosts talks to end Birmingham bin strike

    by Adam McCulloch 1 May 2025
    by Adam McCulloch 1 May 2025

    The talks represent Acas’s first major involvement in attempts to end the full strike since it started, on 11 March.

    • Dispute resolution
    • Latest News
    • Industrial action / strikes

    Birmingham bin strike to continue as ‘totally inadequate’ offer rejected

    by Nic Paton 15 Apr 2025
    by Nic Paton 15 Apr 2025

    Birmingham’s month-long bin strike is set to continue after bin workers yesterday voted “overwhelmingly” to reject an offer by the...

    • Dispute resolution
    • Latest News
    • Industrial action / strikes

    Government ministers weigh in on Birmingham bin strike

    by Adam McCulloch 3 Apr 2025
    by Adam McCulloch 3 Apr 2025

    Local government minister Jim McMahon has met council chiefs in Birmingham today in a bid to bring an end to...

    • Acas
    • Collective bargaining
    • USA

    Trump orders closure of US mediation body in industrial disputes

    by Adam McCulloch 27 Mar 2025
    by Adam McCulloch 27 Mar 2025

    It is unlikely that Trump has any legal authority to move against the agency because the agency's funding and programmes are authorised and funded by Congress.

    • Dispute resolution
    • Latest News
    • Industrial action / strikes

    Avanti train strikes suspended as talks resume

    by Adam McCulloch 17 Jan 2025
    by Adam McCulloch 17 Jan 2025

    Avanti West Coast train staff have suspended their strikes set for the next two Sundays to allow for talks.

    • Dispute resolution
    • Latest News
    • Industrial action / strikes

    Avanti strike on track as pay dispute continues

    by Kavitha Sivasubramaniam 10 Jan 2025
    by Kavitha Sivasubramaniam 10 Jan 2025

    Avanti West Coast staff will go on strike as planned this Sunday (12 January) as the dispute over pay continues, the RMT union confirms.

    • Dispute resolution
    • Latest News
    • Industrial action / strikes

    Avanti West Coast workers to strike on New Year’s Eve

    by Jo Faragher 18 Dec 2024
    by Jo Faragher 18 Dec 2024

    Avanti West Coast workers will now strike over New Year's Eve and on Sundays between January and May.

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Personnel Today
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