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Personnel Today

Commission adopts skills programme

by Personnel Today 30 Apr 2002
by Personnel Today 30 Apr 2002


A skills development programme has improved the way the Charity Commission runs, after parliamentary watchdog the Public Accounts Committee accused it of having poor management.


The committee, which regulates 180,000 charities in England and Wales, responded to the critical report by drawing up a new business strategy focused on learning and development.


The commission’s director of resources, Bill Richardson, told the HRD conference in London that staff were involved in the process from the beginning.


“We published a people plan along with our business plan to give everybody a feel of what HR was up to and how the measures would move forward,” he said.


Richardson said the changes had made the organisation more adaptable and it was able to approve and process the September 11 charity in 11 days rather than the usual 95 days.


The management development programme was launched to encourage inspirational leadership and develop team working. The scheme uses 360-degree feedback and focuses on coaching to help deliver results in line with the business values.


Areas covered include time management, telephone skills and communication.

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Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

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