Ipswich Borough Council has signed a £300,000, seven-year contract for a new
online HR and payroll system.
The move aims to make the HR department a strategic business function within
the council by moving personnel staff away from routine staff queries.
Julie Price, head of HR at Ipswich Borough Council, said the deal with
outsourcing firm RebusHR would allow her six-strong HR team to focus on
Price said: "The current system needed updating. The new system will
cut down on paperwork and bureaucracy while moving the HR team away from
administration to a strategic function.
"Staff will no longer have to contact the central HR team to answer
frequently asked questions, as they will have access to all the information.
Managers will be greatly assisted by the information graphs helping them to
Under the scheme – to be implemented within the next 12 months – the
council’s 1,300 staff will be able to update employment records, view payslips
and get employment details online.
Computer booths will be installed in staff rest areas for employees without
personal online access.
For the first time, managers will have instant access to staff information,
including sickness records and retention details.
Price said the deal would lead to a smaller payroll team.