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Equality, diversity and inclusion

Diversity drive ordered at retail giant

by Personnel Today 11 Jan 2005
by Personnel Today 11 Jan 2005

American clothing retailer Abercrombie & Fitch has settled a class-action lawsuit by agreeing to hire 25 diversity recruiters in an attempt to alter its mostly white, ‘all-American’ image.

A California judge approved the settlement, under which the company will pay US$40m (£20.9m) to thousands of minority and female plaintiffs, as well as having to appoint a vice-president for diversity, and use benchmarks, so that hiring and promotion decisions reflect its applicant pool.

The company will also increase diversity in recruitment and promotions in its adverts and catalogues to encourage minority applications.

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The company was sued last year when Hispanic, black and Asian applicants complained that they were being directed to low-visibility jobs, such as stocking and maintenance. The company did not admit to guilt, and agreed to provide diversity training to all hiring managers and revise performance evaluations, making progress in diversity a factor in bonuses and compensation.

Abercrombie & Fitch, which has 700 stores and 22,000 employees, has had a long-standing practice of recruiting on college campuses and urging attractive students to apply for jobs. The settlement requires the company to stop focusing on predominantly white university students.


Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

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Personnel Today
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