overall average cost of turnover per employee is falling.
2001, the average cost was £3,462, down from £3,933 in the year 2000.
had the highest cost per leaver, at £5,699, but this was lower than in 2000
when it was £6,086.
cost for professional staff also fell, from £5,813 in 2000 to £5,408 in 2001.
costs cover: payroll and administration costs for the leaver, recruitment,
interview times and replacement fees, the recruits training costs and reduced
performance, and also a loss in customer service and satisfaction. www.cipd.co.uk