Law firm Eversheds has been appointed by Royal Mail to provide tribunal advisory services in the eastern half of England.
Eversheds has been providing a range of legal services to the organisation for the past eight years. The two-year contract will be delivered from Eversheds’ offices in Nottingham and Norwich.
The approach developed by Eversheds is based on a model used by its in-house claims management team, which has been shown to improve efficiency and enhance the consistency of its advisory services, the company claims.
Sign up to our weekly round-up of HR news and guidance
Receive the Personnel Today Direct e-newsletter every Wednesday
Simon Tytherleigh, partner and human resources specialist at Eversheds, said: “The Royal Mail has an excellent reputation as a best practice employer, and our system for managing the tribunal process has been tailored to meet the specific needs of the business.”
Royal Mail is currently facing strike action in a row over a below-inflation pay offer.