Ineffective use of IT due to lack of training is costing organisations millions, according to a new book.
Learning to Succeed in Business with Information Technology argues that the majority of companies are incurring huge unnecessary costs for want of basic staff IT training.
It recommends organisations appoint a board member to drive through training provision. Other measures recommended include skills audits, setting a realistic budget, and linking IT skills to business goals.
Authors Tim Lane, David Snow and Peter Labrow conclude, "In the Internet age, the level of IT skills in your organisation is a critical success factor.
"Raising the level of IT skills is the key process to help you compete, to be efficient, to move faster and be more profitable."