Hearing aid distributor Amplifon claims to have cut training expenses by nearly £45,000 since implementing Oracle's iLearning enterprise learning management system two months ago. It also believes it has cut training time by 58 per cent, which amounts to 4,900 hours.
Amplifon needed to provide its global workforce employees with comprehensive training on its new digital hearing aid and ensure its sales teams - spread across Europe and the US - were ready to sell the product. It needed a single, common learning environment which all employees could access no matter where they were in the world or what time it was.
iLearning is a web-based system accessed via browser and Amplifon posted standardised learning materials via the system, which also allowed it to monitor the success of the product training.
"We needed to centralise and automate our education programme to improve the consistency and attendance of our sales training," says Alberto Camera, system administrator for Amplifon.
"We have achieved 95 per cent attendance rate, ensuring the sales team is properly trained on the technical skills they will need to successfully sell our product line."
So far, Amplifon has trained its entire 700-person sales team in Italy across the internet using iLearning and expects the system to train US and other European teams soon.
Oracle iLearning is an integrated module of the Oracle E-Business Suite but can be bought as a standalone product. It can manage, deliver and track training and can be run from the customer's own site or hosted by Oracle as an outsourced option.