Hospitality industry hit by workforce retention crisis

hospitality industry continues to face recruitment and retention problems with
more than half of all vacant jobs in the sector remaining unfilled.

from the Hospitality Training Foundation’s Labour Market Review 2002 show that
56.4 per cent of vacancies have not been taken up.

on data from the National Online Manpower Information Service (NOMIS), the
report finds that regions with a high density of hospitality establishments
have the highest number of vacancies and unfilled positions.

for chefs and waiting staff are the biggest problem facing employers, affecting
all sectors of the hospitality industry.

report said that while seasonality contributes to the industry’s high staff
turnover, low wages are the biggest reason for employees moving on to other

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