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Latest News

HSBC call centre move to Asia will cost 4,000 UK jobs

by Personnel Today 17 Oct 2003
by Personnel Today 17 Oct 2003

In
another blow to UK banking jobs, HSBC has announced it will cut 4,000 jobs in
the next three years.

The
jobs will go from call centres in Swansea, Sheffield, Birmingham, and
Brentwood, Essex, as the bank transfers work to centres in China, India and Malaysia.

HSBC
will begin moving work to Asia from January. Fifteen hundred jobs will go in
2004, 2,000 in 2005 and a further 500 in 2006.

Finance
sector union UNIFI said it would fight HSBC’s plans and would take industrial
action to support its members, if necessary.

UNIFI
official Rob O’Neill said: "The world’s local bank has shown that if the
job can be done cheaper somewhere else, then it will move it."

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"It
is profit before people," he said. "We will fight tooth and nail to
get the bank to reconsider its actions."

By Michael Millar

Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

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Personnel Today
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