In brief

This month’s Training Magazine news in brief

Movie win for Ealing

Ealing Council has won praise and gold and silver medals for its video
promoting a customer service change initiative known as the Response Programme.
After watching the video, 90 per cent of Ealing Council employees said they
understood the new vision and 85 per cent said that they felt committed to it.
The awards were presented at the International Visual Communications Awards

Coaching tops training

Coaching is seen as a more effective method of learning than training
courses, according to a survey from the CIPD. The 2004 Training and Development
Survey finds that only 16 per cent of respondents thought that training courses
were the most effective way for people to learn at work, whereas 96 per cent
thought that coaching was a key way to reduce " leakage " from
training courses and therefore improve their effectiveness.

Green fingers online

Architects can now branch out into interior landscaping thanks to an online
course from the Royal Institute for British Architects written by experts from
Rentokil Initial. The five-module course is to help architects understand the
power of plants and what must be provided in a building to keep plants healthy.

Sales academy launch

Sales improvement specialists Huthwaite International is celebrating its
30th Anniversary by launching a sales academy for smaller organisations. From
next month it will introduce a 10-module day-release training programme known
as the South Yorkshire Sales Academy.

Learning partnerships

Modern Apprenticeships and Employer Training Pilots look like being top of
the agenda when a cross-section of training specialists meet for the Partners
in Learning 2004 event this month. The combined conference and exhibition will
be held at Harrogate International Conference Centre on 19 and 20 May.

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