Almost
all (99.9 per cent) of Norwich Union staff fear further job cuts, a new survey
reveals.
The
survey, by trade union Amicus, shows the staff fear
further job cuts under the company’s offshoring
programme.
The
union’s Offshoring
Survey has been launched to co-incide
with a massive recruitment drive by Amicus within Norwich Union.
In
June, Norwich Union announced the loss of 700 staff as part of a cost-cutting
exercise.
Further
results form the survey shows that Norwich Union employees have the following
opinions on offshoring:
– 78 per cent have job security worries
– 70 per cent think the decision to
offshore was not justified
– 93 per cent say the offshoring decision was taken
purely for short-term gains
– 3 per cent say the offshoring decision was based on
clear business arguments
– 57 per cent have dealt with
complaints from customers over the service of offshore operations
– 91 per cent say customers should know
their data is stored and processed abroad
– 94 per cent are concerned about the
quality of service provided by offshore functions
– 94 per cent think that offshoring has damaged the
Norwich Union brand or revenues
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