IT failing to support HR’s more strategic role

Only one-quarter of HR managers believe that workforce planning, leadership development and performance management are supported by their IT systems.

Just one-third of the 100 respondents to the survey by talent management company Taleo have confidence in their IT systems to support recruitment and internal placements.

“Study findings clearly show that HR is evolving to play a more strategic role in supporting fundamental business objectives, but the systems being used by HR functions are not keeping up,” said Neil Hudspith, senior vice-president for international operations at Taleo.

While respondents believe routine HR functions, such as payroll and management reporting, are adequately supported by IT, satisfaction drops off rapidly for more sophisticated HR needs.

Fewer than one-third of respondents feel they have the IT capability to gain a clear picture of internal skills.

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