The company has a long history as an employer of ethnic minority staff and black employees make up 30 per cent of its workforce.
Workers are actively encouraged to challenge racial discrimination and “fairness champions” have been appointed so staff are confident about challenging race issues.
HR director Ann Burfutt said, “We are admired by companies such as the Metropolitan police, who desperately want more black people working for them.
“But there are still not enough black people in managerial positions. We need to create cultures within our companies which encourage people from ethnic minorities to progress – we need to find ways of bringing their skills out.”
LU has worked with unions to draw up a scheme to combat racial harassment in the workplace and continues to work in partnership with them to address race issues.
“Improving race relations also makes us seem more normal to our customers and does a great deal to improve our customer relations.”