• The results of the 1999 pay and working time survey reflect the answers of
senior managers in 212 organisations reporting on a workforce of more than
427,000.
According to the study, an increase in the opportunities for part-time work
has been a major recruitment and retention tool in retail and the NHS.
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Many respondents said they want to introduce more flexible working or
individual pay but are deterred by the practical difficulties and uncertain
returns from such a move.
The managers said most employee complaints relate to low basic rates of pay
and long hours compared with other comparable organisations. But most said they
believe staff are reasonably satisfied.
