With the recently published compensation awards for discrimination cases in 2009 showing an increase in the number of awards involving sums of over £100,000, never has it been more important for employers to have an effective system for investigating formal complaints of harassment and bullying. This comes at a time when budgets are being slashed meaning that companies are unable to afford worthwhile training for investigators or external help.
With this in mind, Jean Kelly Consultancy has recently launched its online training pack – How to Investigate Formal Complaints of Harassment and Bullying – which ensures purchasers learn a tried and tested system for conducting investigations.
“We have carried out more than 60 formal investigations for high profile large employers and to date none of our findings have been overturned at ET,” says Jean Kelly. “In fact, only two have been challenged –both unsuccessfully. This online training pack trains managers or HR in the proven system we use for conducting fair and impartial investigations. The pack contains a manual, recordings and exercises as well as one-to-one telesupport – all for a small outlay. Staff in any organisation or company can implement a robust system when investigating formal complaints of harassment and bullying – so saving days of training time or the high cost of employing an external investigator.“