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Latest News

NHS staff accused of covering up mistakes

by Personnel Today 17 Sep 2003
by Personnel Today 17 Sep 2003

The
parliamentary watchdog has accused NHS staff of covering up mistakes and
failing to report bad treatment suffered by patients.

A
report by the National Audit Office states that staff are too scared to report
mistakes because they fear they will be disciplined by the trust if they
highlight any problems with patient care.

As
a result, a culture of covering up has developed in across hospitals in the
NHS, it reports.

The
Audit Office highlights the actions of two NHS trusts where managers have
encouraged staff to report incidents and offered guidance on how to prevent
errors happening again.

After
changing procedures, Barts and the London NHS trust increased the reporting of
clinical errors by 40 per cent, while staff at Greater Manchester Ambulance
Trust said it was now happier to admit mistakes.

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www.nao.gov.uk

By Ross Wigham

Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

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Personnel Today
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