‘Office rage’ victims often suffer in silence

Two-thirds of employees have found something at work so irritating they
experienced “office rage”,  a survey
found.

More than 3,700 people were questioned for the study by the on-line career
network Monster.com.

But it found more than half choose to suffer in silence rather than confront
the problem.

Commenting on the findings, Dr Angela Hetherington, clinical director of
Personal Performance Consultants, said, "In most cases being angry about
disturbances or stress is a much more effective response than being upset.

"However, this is only when anger is expressed in a contained way which
doesn’t upset other people."

She added failure to confront issues often leads to ill will, which in turn
creates further problems.

"Unfortunately office rage often explodes at completely inappropriate
people when employees do not feel they can express their anger directly at its
cause – whether it is a top boss or an immovable office policy.

"Trying to manage such outbreaks takes its toll on everyone in the
office.

"However justifiable, a persistent rager needs to be confronted and
contained to stop them wreaking damage on the entire organisation."

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