Outsourcing is not about laziness, but specialisation

It’s no surprise that the UK’s biggest firms are outsourcing HR, but it’s wrong to assume this trend is down to ‘lazy’ HR (Personnel Today, 27 November). British industry is seeing a ‘second wave’ of outsourcing. Organisations of all sizes are starting to tap into the outsourcer’s economies of scale and, as a result, are reducing cost, risk, and improving service to employees.

Essentially, outsourced HR doesn’t always mean cutting office staff. Instead, the HR team is free to work on more specialised tasks that support the goals of the core business, rather than drowning in a sea of paperwork and processes.

Outsourcing HR is anything but lazy. It takes time, planning and resource and often results in happy and motivated employees.

Steve Foster, business strategy manager, Northgate HR

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