Employers commonly outsource parts of their business. Outsourcing is the process of transferring an existing business function to an external provider to use outside resources to perform activities previously handled within the organisation.

Sports Direct founder Mike Ashley and wife Linda arrive to give evidence last month. Photo: Ben Cawthra/REX/Shutterstock

Sports Direct’s business model treats workers like commodities and “without dignity”

Sports Direct is founded on a business model that enables the majority of workers to be treated “without dignity or...


HR service delivery: changes in structure create challenges

8 Sep 2015

Technology systems have helped line managers to deal with many simple HR tasks, but they still need support. How is...

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HR outsourcing: a sophisticated, innovative future?

13 May 2015

HR services made up one-fifth of all outsourcing deals in 2014, and contracts are evolving from transactional HR to more...

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HR and recruiting professionals discuss the issues around candidate experience in Leeds

The Candidate Experience 2013: Room for improvement

3 Dec 2013

If candidates’ experience of applying for jobs is so bad, why are recruiters allowing it to go so wrong and...

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Personnel Today Awards 2014 The National Offender Management Service collect their 2013 award

PT Awards 2013 winners: NOMS receives HR Impact Award

21 Nov 2013

The National Offender Management Service (NOMS) walked away with the HR Impact Award, sponsored by CEB SHL Talent Measurement, at...

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Delegates at the 2013 CIPD Annual Conference & Exhibition

CIPD 2013 highlights: Unilever, Facebook and HMRC

11 Nov 2013

HR professionals from Facebook, Unilever, HM Revenue & Customs and Cafcass all had something to say at the 2013 CIPD conference - Martin Couzins reports

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Weekly dilemma: Outsourcing and TUPE

22 Feb 2011

I’m about to outsource most of my company’s sales function. I’m vaguely aware of TUPE. What do I need to watch out...

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Case of the week: Albron Catering BV v FNV Bondgenoten and another

7 Dec 2010

Albron Catering BV v FNV Bondgenoten and anotherFACTSEmployees of Heineken International Group were employed by Heineken Nederlands Beheer, a service...

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Austerity measures damaging patient care, warn NHS workers

9 Nov 2010

Staff shortages, recruitment freezes and redundancies are damaging the quality of patient care in hospitals, NHS workers have warned.In a...

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Aviva expects ‘double-digit savings’ after outsourcing recruitment

8 Oct 2010

Insurance giant Aviva expects to cut the cost of recruiting staff by at least 10% after outsourcing its entire recruitment...

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Union hits out at council outsourcing plan

24 Sep 2010

Public services union Unison has described plans by Suffolk County Council to outsource the majority of its services as “damaging”...

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The HR implications of academy schools

9 Aug 2010

The Academies Act gives all maintained schools the opportunity to become academies. The first tranche of these new publicly funded...

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Nottinghamshire County Council could outsource services to the private sector

29 Jun 2010

Nottinghamshire County Council is considering outsourcing services to the private sector. The council is to ask private companies how they...

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Government spending cuts set to benefit outsourcing firms

13 May 2010

The incoming coalition government’s pledge to cut £6bn worth of spending this financial year will ultimately benefit outsourcing companies as...

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HR outsourcing: Passing out

7 May 2010

Much of the potential for HR outsourcing still remains unfulfilled, according to research. Will that change once economic recovery and...

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