Outsourcing

Employers commonly outsource parts of their business. Outsourcing is the process of transferring an existing business function to an external provider to use outside resources to perform activities previously handled within the organisation.


Cleaner unfairly dismissed for Topshop pay protest

A cleaner at Topshop’s flagship London store has won up to £75,000 after an employment tribunal found she had been...

Government to launch review of armed forces retention

5 Feb 2019

Theresa May has ordered a review into the armed forces’ retention problem in an attempt to curtail the number of...

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Are employment tribunal fees restricting access to justice? Photo: Alex Segre/REX

Outsourced Whitehall support workers to strike over low pay

21 Jan 2019

Cleaners, receptionists and security guards at the Ministry of Justice (MoJ) and Department for Business, Energy and Industrial Strategy (BEIS)...

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University of London protest

Largest university in UK hit by boycott over outsourced staff

10 Dec 2018

Academics, students and leading politicians have launched a boycott of the University of London in support of outsourced workers

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Joint employer concept to be tested in High Court

7 Aug 2018

In a case that could open the door for more than 3 million outsourced workers to negotiate directly with their...

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House of Fraser rescue deal collapses with 17,000 jobs at stake

3 Aug 2018

A deal that would have saved 28 of 59 House of Fraser stores has broken down as investor pulls out...

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University cleaners to strike against outsourcing

15 Mar 2018

University cleaners, porters and receptionists are expected to walk out next month after a near unanimous vote in favour of...

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How does TUPE apply when an employee asks to be transferred?

22 Jan 2018

When a business or service is transferred outside the UK, affected employees often take redundancy. But what happens if an...

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Corbyn vows to end public sector outsourcing

19 Jan 2018

Jeremy Corbyn yesterday vowed to end public sector outsourcing in the wake of the collapse of support services giant Carillion....

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Sports Direct founder Mike Ashley and wife Linda arrive to give evidence last month. Photo: Ben Cawthra/REX/Shutterstock

Sports Direct’s business model treats workers like commodities and “without dignity”

22 Jul 2016

Sports Direct is founded on a business model that enables the majority of workers to be treated “without dignity or...

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hr-service-delivery-and-technology

HR service delivery: changes in structure create challenges

8 Sep 2015

Technology systems have helped line managers to deal with many simple HR tasks, but they still need support. How is...

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HR-outsourcing

HR outsourcing: a sophisticated, innovative future?

13 May 2015

HR services made up one-fifth of all outsourcing deals in 2014, and contracts are evolving from transactional HR to more...

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HR and recruiting professionals discuss the issues around candidate experience in Leeds

The Candidate Experience 2013: Room for improvement

3 Dec 2013

If candidates’ experience of applying for jobs is so bad, why are recruiters allowing it to go so wrong and...

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Personnel Today Awards 2014 The National Offender Management Service collect their 2013 award

PT Awards 2013 winners: NOMS receives HR Impact Award

21 Nov 2013

The National Offender Management Service (NOMS) walked away with the HR Impact Award, sponsored by CEB SHL Talent Measurement, at...

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Delegates at the 2013 CIPD Annual Conference & Exhibition

CIPD 2013 highlights: Unilever, Facebook and HMRC

11 Nov 2013

HR professionals from Facebook, Unilever, HM Revenue & Customs and Cafcass all had something to say at the 2013 CIPD conference - Martin Couzins reports

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