Outsourcing

Employers commonly outsource parts of their business. Outsourcing is the process of transferring an existing business function to an external provider to use outside resources to perform activities previously handled within the organisation.


Are cleaning services ready for the frontline?

Cleaning services have moved into the spotlight as the return to the workplace accelerates. But from low wages and insecure...

Hospital maintenance

Outsourcers pool staff over public sector Covid-19 challenge

27 Mar 2020

Outsourcing giants collaborate in bid to maintain health and prison services.

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St Mary's Hospital

Key London NHS trust to directly employ 1,000 services workers

31 Jan 2020

NHS trust moves to 'insource' 1,000 cleaners, porters and catering staff previously on minimum wage.

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Three hundred jobs lost at John Lewis call centre

9 Dec 2019

More than 300 jobs at an outsourced John Lewis customer contact centre have been culled as the retailer attempts to...

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MyPayrollHR boss charged with $70m bank fraud

26 Sep 2019

Michael Mann, chief executive of MyPayrollHR, has been arrested and charged with fraud. Three weeks ago, the New York payroll provider ceased trading...

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Payroll provider withdraws wages from thousands of clients’ employees

13 Sep 2019

Is there anything a company can do worse than failing to pay its employees? Thousands of employees in the US have found there is

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HR outsourcing (HRO) in depth guide

An in-depth guide to HRO: How is HR outsourcing changing? 

15 Jul 2019

HR outsourcing (HRO) has matured. Once little more than a cost-cutting exercise, outsourcing your HR – or specialisms within it...

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Top 10 HR questions June 2019: Ex-employee grievances

2 Jul 2019

Can an employer ignore a grievance if the employee no longer works for the organisation?
The most popular FAQ on...

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Staffline shares slump following six-year minimum wage underpayment

18 Jun 2019

Staffline, one of the biggest recruitment and training agencies in the UK, has seen its shares tumble after PwC delayed...

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5 hertford street Loulou's

Mayfair club kitchen porters call for the Living Wage

6 Jun 2019

The Independent Workers’ Union of Great Britain (IWGB) has urged one of London’s most exclusive membership clubs to ensure its...

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Employees keen to get to grips with future of work

23 May 2019

Companies need to do more to prepare employees for the future of work – but employees have a “keen sense...

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department-for-business

Outsourced government workers strike over pay

22 May 2019

Outsourced workers at two government departments are striking over low pay and changes to pay cycles which a union has...

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Capita appoints two employees to board

15 May 2019

Outsourcing giant Capita has appointed two employees as non-executive directors, becoming the first FTSE 250 company since the late 1980s...

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HR outsourcing (HRO): an in-depth guide

1 May 2019

HR outsourcing (also known as HRO) is the process of sub-contracting human resources functions to an external supplier.
Reviews of...

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Outsourcing: How the IWGB nearly overturned collective bargaining rules

18 Apr 2019

Last month the High Court dismissed a case which would have seen outsourced workers able to negotiate pay and conditions - but the fight still has legs

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