Outsourcing
Employers commonly outsource parts of their business. Outsourcing is the process of transferring an existing business function to an external provider to use outside resources to perform activities previously handled within the organisation.
Key London NHS trust to directly employ 1,000 services workers
NHS trust moves to 'insource' 1,000 cleaners, porters and catering staff previously on minimum wage.
Three hundred jobs lost at John Lewis call centre
More than 300 jobs at an outsourced John Lewis customer contact centre have been culled as the retailer attempts to...
MyPayrollHR boss charged with $70m bank fraud
Michael Mann, chief executive of MyPayrollHR, has been arrested and charged with fraud. Three weeks ago, the New York payroll provider ceased trading...
Payroll provider withdraws wages from thousands of clients’ employees
Is there anything a company can do worse than failing to pay its employees? Thousands of employees in the US have found there is
An in-depth guide to HRO: How is HR outsourcing changing?
HR outsourcing (HRO) has matured. Once little more than a cost-cutting exercise, outsourcing your HR – or specialisms within it...
Top 10 HR questions June 2019: Ex-employee grievances
Can an employer ignore a grievance if the employee no longer works for the organisation?
The most popular FAQ on...
Staffline shares slump following six-year minimum wage underpayment
Staffline, one of the biggest recruitment and training agencies in the UK, has seen its shares tumble after PwC delayed...
Mayfair club kitchen porters call for the Living Wage
The Independent Workers’ Union of Great Britain (IWGB) has urged one of London’s most exclusive membership clubs to ensure its...
Employees keen to get to grips with future of work
Companies need to do more to prepare employees for the future of work – but employees have a “keen sense...
Outsourced government workers strike over pay
Outsourced workers at two government departments are striking over low pay and changes to pay cycles which a union has...
Capita appoints two employees to board
Outsourcing giant Capita has appointed two employees as non-executive directors, becoming the first FTSE 250 company since the late 1980s...
HR outsourcing (HRO): an in-depth guide
HR outsourcing (also known as HRO) is the process of sub-contracting human resources functions to an external supplier.
Reviews of...
Outsourcing: How the IWGB nearly overturned collective bargaining rules
Last month the High Court dismissed a case which would have seen outsourced workers able to negotiate pay and conditions - but the fight still has legs
Outsourced workers lose collective bargaining bid
The High Court has dismissed a case brought by the Independent Workers’ Union of Great Britain (IWGB), which claimed that...
Cleaner unfairly dismissed for Topshop pay protest
A cleaner at Topshop’s flagship London store has won up to £75,000 after an employment tribunal found she had been...
