Outsourcing

Employers commonly outsource parts of their business. Outsourcing is the process of transferring an existing business function to an external provider to use outside resources to perform activities previously handled within the organisation.


HR outsourcing (HRO) in depth guide

An in-depth guide to HRO: How is HR outsourcing changing? 

HR outsourcing (HRO) has matured. Once little more than a cost-cutting exercise, outsourcing your HR – or specialisms within it...

Top 10 HR questions June 2019: Ex-employee grievances

2 Jul 2019

Can an employer ignore a grievance if the employee no longer works for the organisation?
The most popular FAQ on...

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Staffline shares slump following six-year minimum wage underpayment

18 Jun 2019

Staffline, one of the biggest recruitment and training agencies in the UK, has seen its shares tumble after PwC delayed...

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5 hertford street Loulou's

Mayfair club kitchen porters call for the Living Wage

6 Jun 2019

The Independent Workers’ Union of Great Britain (IWGB) has urged one of London’s most exclusive membership clubs to ensure its...

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Employees keen to get to grips with future of work

23 May 2019

Companies need to do more to prepare employees for the future of work – but employees have a “keen sense...

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department-for-business

Outsourced government workers strike over pay

22 May 2019

Outsourced workers at two government departments are striking over low pay and changes to pay cycles which a union has...

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Capita appoints two employees to board

15 May 2019

Outsourcing giant Capita has appointed two employees as non-executive directors, becoming the first FTSE 250 company since the late 1980s...

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HR outsourcing (HRO): an in-depth guide

1 May 2019

HR outsourcing (also known as HRO) is the process of sub-contracting human resources functions to an external supplier.
Reviews of...

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Outsourcing: How the IWGB nearly overturned collective bargaining rules

18 Apr 2019

Last month the High Court dismissed a case which would have seen outsourced workers able to negotiate pay and conditions - but the fight still has legs

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Outsourced workers lose collective bargaining bid

26 Mar 2019

The High Court has dismissed a case brought by the Independent Workers’ Union of Great Britain (IWGB), which claimed that...

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Cleaner unfairly dismissed for Topshop pay protest

21 Feb 2019

A cleaner at Topshop’s flagship London store has won up to £75,000 after an employment tribunal found she had been...

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Government to launch review of armed forces retention

5 Feb 2019

Theresa May has ordered a review into the armed forces’ retention problem in an attempt to curtail the number of...

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Are employment tribunal fees restricting access to justice? Photo: Alex Segre/REX

Outsourced Whitehall support workers to strike over low pay

21 Jan 2019

Cleaners, receptionists and security guards at the Ministry of Justice (MoJ) and Department for Business, Energy and Industrial Strategy (BEIS)...

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University of London protest

Largest university in UK hit by boycott over outsourced staff

10 Dec 2018

Academics, students and leading politicians have launched a boycott of the University of London in support of outsourced workers

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Joint employer concept to be tested in High Court

7 Aug 2018

In a case that could open the door for more than 3 million outsourced workers to negotiate directly with their...

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