Employers commonly outsource parts of their business. Outsourcing is the process of transferring an existing business function to an external provider to use outside resources to perform activities previously handled within the organisation.

University of London protest

Largest university in UK hit by boycott over outsourced staff

Academics, students and leading politicians have launched a boycott of the University of London in support of outsourced workers

Joint employer concept to be tested in High Court

7 Aug 2018

In a case that could open the door for more than 3 million outsourced workers to negotiate directly with their...

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House of Fraser rescue deal collapses with 17,000 jobs at stake

3 Aug 2018

A deal that would have saved 28 of 59 House of Fraser stores has broken down as investor pulls out...

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University cleaners to strike against outsourcing

15 Mar 2018

University cleaners, porters and receptionists are expected to walk out next month after a near unanimous vote in favour of...

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How does TUPE apply when an employee asks to be transferred?

22 Jan 2018

When a business or service is transferred outside the UK, affected employees often take redundancy. But what happens if an...

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Corbyn vows to end public sector outsourcing

19 Jan 2018

Jeremy Corbyn yesterday vowed to end public sector outsourcing in the wake of the collapse of support services giant Carillion....

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Sports Direct founder Mike Ashley and wife Linda arrive to give evidence last month. Photo: Ben Cawthra/REX/Shutterstock

Sports Direct’s business model treats workers like commodities and “without dignity”

22 Jul 2016

Sports Direct is founded on a business model that enables the majority of workers to be treated “without dignity or...

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HR service delivery: changes in structure create challenges

8 Sep 2015

Technology systems have helped line managers to deal with many simple HR tasks, but they still need support. How is...

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HR outsourcing: a sophisticated, innovative future?

13 May 2015

HR services made up one-fifth of all outsourcing deals in 2014, and contracts are evolving from transactional HR to more...

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HR and recruiting professionals discuss the issues around candidate experience in Leeds

The Candidate Experience 2013: Room for improvement

3 Dec 2013

If candidates’ experience of applying for jobs is so bad, why are recruiters allowing it to go so wrong and...

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Personnel Today Awards 2014 The National Offender Management Service collect their 2013 award

PT Awards 2013 winners: NOMS receives HR Impact Award

21 Nov 2013

The National Offender Management Service (NOMS) walked away with the HR Impact Award, sponsored by CEB SHL Talent Measurement, at...

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Delegates at the 2013 CIPD Annual Conference & Exhibition

CIPD 2013 highlights: Unilever, Facebook and HMRC

11 Nov 2013

HR professionals from Facebook, Unilever, HM Revenue & Customs and Cafcass all had something to say at the 2013 CIPD conference - Martin Couzins reports

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Weekly dilemma: Outsourcing and TUPE

22 Feb 2011

I’m about to outsource most of my company’s sales function. I’m vaguely aware of TUPE. What do I need to watch out...

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Case of the week: Albron Catering BV v FNV Bondgenoten and another

7 Dec 2010

Albron Catering BV v FNV Bondgenoten and anotherFACTSEmployees of Heineken International Group were employed by Heineken Nederlands Beheer, a service...

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Austerity measures damaging patient care, warn NHS workers

9 Nov 2010

Staff shortages, recruitment freezes and redundancies are damaging the quality of patient care in hospitals, NHS workers have warned.In a...

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