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Civil ServiceLatest NewsIndustrial action / strikesPublic sectorTrade unions

Passport Office workers announce five-week strike

by Adam McCulloch 17 Mar 2023
by Adam McCulloch 17 Mar 2023 Passport production could be affected by the strike.
Photograph: Shutterstock
Passport production could be affected by the strike.
Photograph: Shutterstock

Passport Office workers will go on strike for five weeks, from 3 April to 5 May in a dispute over jobs, pay and conditions.

About 1,000 Passport Office workers –  one in four Passport Office employees – who are members of the Public and Commercial Services (PCS) union will take part in the industrial action.

The offices affected include Durham, Glasgow, Liverpool, London, Newport, Peterborough and Southport, with Belfast workers still to be balloted.

The action is a significant escalation of the union’s long-running dispute over pay, pensions, redundancy terms and job security and is likely to have a significant impact on the delivery of passports as the summer approaches.

PCS general secretary Mark Serwotka said: “This escalation of our action has come about because, in sharp contrast with other parts of the public sector, ministers have failed to hold any meaningful talks with us, despite two massive strikes and sustained, targeted action lasting six months.

He added: “They’ve had six months to resolve this dispute but for six months have refused to improve their 2% imposed pay rise, and failed to address our members’ other issues of concern.”

Industrial action

Budget 2023: Unions bemoan lack of support for public sector 

Who is on strike and when? 

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Referring to the “national scandal” that “so many of the government’s own workforce are living in poverty” he said up to 40,000 civil servants were using foodbanks, and 45,000 were “claiming the benefits they administer themselves”.

A Home Office spokesperson said: “We are disappointed with the union’s decision to strike after engaging in constructive talks to find a resolution.

“We are working to manage the impact of strike action, whilst ensuring we can continue to deliver vital services to the public, with comprehensive contingency plans in place.”

There have not as yet been any changes on guidance stipulating that travellers should allow 10 weeks between a passport application and delivery.

The first wave of industrial action at passport offices was on Thursday 16 March with walk-outs hitting routine work and urgent appointments. The PCS union said production of passports had stopped at the Newport office, while interviews for urgent passports were cancelled at Glasgow and Durham.

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In November 2022 the PCS union balloted more than 150,000 government employees at 214 departments across the country whether they were prepared to go on strike, with 126 passing the threshold for action, including the Home Office and Department for Work and Pensions.

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Adam McCulloch

Adam McCulloch first worked for Personnel Today magazine in the early 1990s as a sub editor. He rejoined Personnel Today as a writer in 2017, covering all aspects of HR but with a special interest in diversity, social mobility and industrial relations. He has ventured beyond the HR realm to work as a freelance writer and production editor in sectors including travel (The Guardian), aviation (Flight International), agriculture (Farmers' Weekly), music (Jazzwise), theatre (The Stage) and social work (Community Care). He is also the author of KentWalksNearLondon. Adam first became interested in industrial relations after witnessing an exchange between Arthur Scargill and National Coal Board chairman Ian McGregor in 1984, while working as a temp in facilities at the NCB, carrying extra chairs into a conference room!

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