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Latest NewsJob creation and lossesRecruitment & retention

Pets at Home jobs boost with new stores

by Jo Faragher 26 May 2023
by Jo Faragher 26 May 2023 The pandemic sparked a rise in pet ownership, particularly among younger workers
Shutterstock
The pandemic sparked a rise in pet ownership, particularly among younger workers
Shutterstock

Pets at Home plans to open at least 40 new stores, citing the post-pandemic rise of home working as driving a surge in pet ownership.

The company already has 460 shops and is interested in opening new sites in urban areas such as London. The expansion was announced as it delivered record annual profits of £136.4 million yesterday (25 May).

Two weeks left to enter the 2023 Personnel Today Awards 

Although Pets at Home has not indicated how many jobs the new store openings would create, it has already opened a new warehouse hub in Staffordshire, employing around 750 people.

The company won the HR impact award at the Personnel Today Awards in 2022, where judges praised its employability programmes, investment in apprenticeships and career development.

In October last year, Pets at Home appointed new chief people officer Rachel Mooney, who joined from online challenger bank Monzo.

Chief executive Lyssa McGowan said the pandemic had not only driven more workers to invest in pets as they could do their jobs from home, but people were buying pets at a younger age.

McGowan said she would not rule out international expansion and the company will invest £400 million in building a new integrated pet care app that combined its vet, grooming and retail services.

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“It will make it easy, seamless and enjoyable for people to access everything they need to care for their pet easily: when they want it, how they want it, where they want it. That’s what our platform is going to deliver,” she said.

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Jo Faragher

Jo Faragher has been an employment and business journalist for 20 years. She regularly contributes to Personnel Today and writes features for a number of national business and membership magazines. Jo is also the author of 'Good Work, Great Technology', published in 2022 by Clink Street Publishing, charting the relationship between effective workplace technology and productive and happy employees. She won the Willis Towers Watson HR journalist of the year award in 2015 and has been highly commended twice.

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