The report looks at the systems that are deemed necessary for selecting and developing competent and confident trainers. Key competencies necessary for the effective delivery of violence management training are identified, with subsequent recommendations.
The research was commissioned following the NHS staff safety report A Safer Place to Work, published by the National Audit Office in 2003. It found that there was a lack of evidence-based information to support the process of selection, development and management of the trainers who provide violence and aggression management training within the healthcare sector.
The HSE report is published jointly with NHS Security Management Service.