Shell pumps e-learning to entire workforce

The entire workforce at Royal Dutch/Shell Group is to be given access to a
range of IT, desktop computing and business and leadership courses.

E-learning has already been used in a number of different divisions of Shell,
such as the Exploration and Production division (training, October 2001) but
this will be the first time it has been made available to the global workforce
of 81,000 employees.

E-learning is being delivered by Shell People Services, which provides HR
services to Shell via an agreement through e-learning provider NETg and Cardean
University. Aberdeen-based Atlas Interactive has also been contracted to
convert a proportion of Shell’s existing training courses into Web-delivered

The e-learning can be accessed through the Internet and via the Shell Open
University internal training portal.

"Global training programmes of consistently high quality had been
almost impossible to implement before e-learning," says Paul Ratcliffe,
e-learning consultant for Shell People Services. "Knowing that 81,000
people now have access to this method of development is fantastic and we expect
usage to be high, with more than 100 course enrolments already received.

"We are promoting usage by creating close links between NETg and
Cardean material and development initiatives and competency frameworks in place
at Shell," says Ratcliffe.

NETg is providing the professional IT and desktop computing courses,
including Microsoft Word and Excel software and professional certification
courses in Cisco and Oracle. Cardean will offer business management and
leadership courses and has developed programmes with leading business schools
including the London School of Economics and Political Science and the
University of Chicago Graduate School of Business.

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