University careers services are old-fashioned, out of touch and failing to match suitable candidates to jobs, the country’s top graduate recruiters believe.
Members of the Association of Graduate Recruiters who took part in a survey published by the Financial Times last week said careers advisers often know little about the real world of work, treat employers with disdain and are out of touch with technology. They also fail to impress upon graduates the need for work experience and to turn up to interviews.
A common complaint from the 169 association members who took part, was the service's attitude to them. One company called for advisers who "do not show their own prejudices and opinions about organisations".
Another employer called for advisers to be better trained, saying they were "unable to manage student expectations on the one hand and provide practical advice on the other".
Carl Gilleard, chief executive of the Association for Graduate Recruiters, said frustrations were mainly due to changes in the graduate recruitment market.
"We have seen a doubling in the number of graduates coming out of university and at the same time the market has become more competitive," he said.
"There is an absolute requirement for careers advisers, departments and employers to work closely together and gain a better understanding of their roles."