The definition of supervision is a formal process of planned and regular support and learning, according to Judy Cook, head of OH services at British Airways (BA) health services.
She added that professional supervision is also about putting time aside to reflect on your practice and that it plays an important part in life-long learning.
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Cook outlined some of the reasons for introducing supervision into the BA OH team after its reorganisation from a treatment-based department. This included ensuring a consistency of OH practice throughout the organisation.
Cook said there were many challenges, such as overcoming initial reluctance and nervousness among staff and management, and maintaining people’s interest when getting the system up and running.
See how BA developed its supervision programme in the February issue of Occupational Health
