Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+

Personnel Today

Register
Log in
Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+

Employee relationsDispute resolution

Taking a fresh look at dispute resolution

by Personnel Today 16 Jan 2007
by Personnel Today 16 Jan 2007

Just before Christmas, the Department for Trade and Industry (DTI) made an announcement of huge significance for all employment practitioners. It appointed a member of the Better Regulation Commission, Michael Gibbons, to conduct an independent review into our system of employment dispute resolution. Doubtless this is in response to the criticism it has faced that reforms introduced in October 2004 are not working.


Trade and industry secretary Alistair Darling seemed, tacitly at least, to have admitted defeat when in October he was quoted as saying: “We do need to ask ourselves, and not be too proud about this, did we get it right first time?” The answer must surely have been a resounding ‘no’.


Possible reforms




  • Abolishing the statutory requirement to pursue disciplinary and grievance procedures internally before disputes can be referred to the employment tribunal. An enormous amount of time, effort and money is wasted on pursuing these internal procedures, with seemingly little benefit to either of the parties in terms of conflict resolution.
    How many times have you satisfactorily resolved a dispute internally because such procedures were invoked? In many cases, these internal procedures simply provide an opportunity for both sides to have a dress rehearsal prior to the main event.



  • The government could look again at the so-called pre-acceptance rules, whereby tribunals are given the chance not to accept claims or responses if they have not been completed correctly. Is it right to deny access to the tribunal simply because forms have not been completed correctly? Many think not.



  • Fixed periods for conciliation fail to recreate the drama and pressure of an impending court hearing earlier in the litigation as the government had hoped, thus bringing about faster resolution of cases before reaching the door of the court.
    Such fixed periods come at the wrong time in the course of litigation and, given Acas’s increasingly limited resources, run counter to the government’s aim of reducing the number of claims.
    Either the whole concept of having a fixed period for conciliation could be abandoned or, if there must be a fixed period, this should be at a different stage in the litigation, after either side has had an opportunity to examine the other side’s evidence, rather than before.



  • The most effective and practical idea for the government to consider might be to provide statutorily for employers and staff to have an opportunity to engage in ‘without prejudice’ discussions (initiated by either party) to seek to resolve matters – to include an agreed termination of employment – at any stage of the employment.
    This may seem radical but at present, largely because of a decision in the 2004 case of BNP Paribas v Mezzotero, employers have had to be very wary in initiating such discussions for fear of being accused of constructively dismissing an employee, or pre-judging any existing or subsequent dismissal process.

Put your views forward


These are just some of the ideas that will be put to the DTI during the course of the Gibbons review. All those involved in the employment dispute process should make their views known.


This may be one of the best opportunities in recent years to change the nature of our employment disputes regime, and all the signs are that the government is now very much in ‘listening mode’, so as to avoid getting it wrong for the second time.


Sign up to our weekly round-up of HR news and guidance

Receive the Personnel Today Direct e-newsletter every Wednesday

OptOut
This field is for validation purposes and should be left unchanged.

Key points




  • The DTI has appointed Michael Gibbons to conduct a review into the system of dispute resolution.


  • Now is the time to put forward proposals for reform, with the government seemingly in the mood to listen.


  • One proposal might be to allow employers and staff a genuine opportunity to conduct negotiations on a ‘without prejudice’ basis, without fear of a subsequent complaint of constructive or unfair dismissal as a result.


  • Other reforms could include the abandonment of the requirement to follow statutory internal disciplinary and grievance procedures before being able to go to the tribunal and the pre-acceptance procedures in relation to claim and response forms, and also the abolition or postponement of the fixed periods for conciliation.

By Richard M Fox, head of employment, Kingsley Napley


Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

previous post
Online gambling at work costs English businesses £300m a year
next post
HR believes older staff offer ‘lower return on investment’ in training

You may also like

Ofgem workers ballot for strike action

2 May 2025

Employment Rights Bill must be tightened to protect...

1 May 2025

Acas hosts talks to end Birmingham bin strike

1 May 2025

Four ways HR can maintain trust in uncertain...

23 Apr 2025

Uber drivers experience ‘false autonomy’ over work

16 Apr 2025

Birmingham bin strike to continue as ‘totally inadequate’...

15 Apr 2025

Government ministers weigh in on Birmingham bin strike

3 Apr 2025

Trump orders closure of US mediation body in...

27 Mar 2025

Redefining employee relations for the future of work...

27 Mar 2025

BMA employees protest over pay and recognition

19 Mar 2025

  • 2025 Employee Communications Report PROMOTED | HR and leadership...Read more
  • The Majority of Employees Have Their Eyes on Their Next Move PROMOTED | A staggering 65%...Read more
  • Prioritising performance management: Strategies for success (webinar) WEBINAR | In today’s fast-paced...Read more
  • Self-Leadership: The Key to Successful Organisations PROMOTED | Eletive is helping businesses...Read more
  • Retaining Female Talent: Four Ways to Reduce Workplace Drop Out PROMOTED | International Women’s Day...Read more

Personnel Today Jobs
 

Search Jobs

PERSONNEL TODAY

About us
Contact us
Browse all HR topics
Email newsletters
Content feeds
Cookies policy
Privacy policy
Terms and conditions

JOBS

Personnel Today Jobs
Post a job
Why advertise with us?

EVENTS & PRODUCTS

The Personnel Today Awards
The RAD Awards
Employee Benefits
Forum for Expatriate Management
OHW+
Whatmedia

ADVERTISING & PR

Advertising opportunities
Features list 2025

  • Facebook
  • Twitter
  • Instagram
  • Linkedin


© 2011 - 2025 DVV Media International Ltd

Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+