Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+

Personnel Today

Register
Log in
Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+

Learning & development

The Leadership Management Mix

by Stephanie Sparrow` 18 Nov 2008
by Stephanie Sparrow` 18 Nov 2008

Format: DVD
From:
Supernova and Fenman
Price: £1,199 (p&p extra) Special offers linked to multiple purchases are available from Fenman

Many training films try to point viewers to the answers. This film encourages its audience to ask the right questions and will stimulate plenty of discussion on what makes a good leader and whether management and leadership use the same set of skills.

The Leadership Management Mix shows a selection panel at a new large contact centre in a rapidly changing company. They are trying to choose between two candidates to find a manager for the centre.

Their choice is between Helen Fisher, who was in charge of the previous contact centre for 20 years, and Nisha Patel, an emerging star who is known for her people skills.

Ben, from head office, sits in with the panel and points out the qualities required for the new post, particularly as the organisation has been reshaped.

A series of flashbacks allows the audience to judge the candidates’ skills. It shows various scenarios such as interviews with the two candidates and what happened when they had to tackle difficult situations. I found these glimpses of the past to be very effective and I built up a picture of Helen as firm, fair, focused on deadlines and results, but rather blinkered, and Nisha as open-minded, keen to grasp opportunities to develop her team but slow to delegate.

We also watch the panel turn over in their minds which type of manager the organisation needs. And then it rather cleverly ends. By this point the audience should have grasped the difference between a manager (Helen) and a leader (Nisha).

There are enough talking points for a facilitator to encourage a group to discuss how to identify their development needs as a manager and leader.

Sign up to our weekly round-up of HR news and guidance

Receive the Personnel Today Direct e-newsletter every Wednesday

OptOut
This field is for validation purposes and should be left unchanged.

I was impressed by the accompanying booklet, which covers the strengths and weaknesses of leaders and contains ideas for timed workshop sessions and discussions. In all, this a well-balanced package which would offer plenty of mileage on leadership debates.

Relevance?  5 stars (out of 5)
Interactivity?  2 stars
Value for money?  5 stars

Stephanie Sparrow`

previous post
Talent management rethink required – and HR needs to take leading role
next post
NHS work-to-rule vow as Unite continues fight against pay deal

You may also like

Skills shortfall in construction threatens housing target

4 Jul 2025

Data skills gap getting in way of AI...

3 Jul 2025

Employers bemoan Gen Z’s lack of ‘work readiness’...

24 Jun 2025

Employees want more upskilling and apprenticeships to narrow...

20 Jun 2025

AI is here. Your workforce should be ready.

18 Jun 2025

Multiverse to open up 15,000 apprenticeships

9 Jun 2025

Education secretary sets out priorities for Skills England

2 Jun 2025

Investing in skills when budgets are tight

12 May 2025

Leading with honest feedback: A responsibility in recruitment

24 Apr 2025

High-level apprenticeship spend doubles in five years

16 Apr 2025

  • Empower and engage for the future: A revolution in talent development (webinar) WEBINAR | As organisations strive...Read more
  • Empowering working parents and productivity during the summer holidays SPONSORED | Businesses play a...Read more
  • AI is here. Your workforce should be ready. SPONSORED | From content creation...Read more

Personnel Today Jobs
 

Search Jobs

PERSONNEL TODAY

About us
Contact us
Browse all HR topics
Email newsletters
Content feeds
Cookies policy
Privacy policy
Terms and conditions

JOBS

Personnel Today Jobs
Post a job
Why advertise with us?

EVENTS & PRODUCTS

The Personnel Today Awards
The RAD Awards
Employee Benefits
Forum for Expatriate Management
OHW+
Whatmedia

ADVERTISING & PR

Advertising opportunities
Features list 2025

  • Facebook
  • Twitter
  • Instagram
  • Linkedin


© 2011 - 2025 DVV Media International Ltd

Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+