Author: Robert Sutton
Publisher: Business Plus
When you look around at work do you see colleagues striving together in a climate of mutual understanding, or someone to fear, who makes life hell?
Bob Sutton, a professor of management science at Stanford University, uses serious and hilarious examples from his own extensive research to show how destructive characters hurt other human beings and undermine organisational performance.
He believes that civilised workplaces are not a naïve dream and that the rule – a zero-tolerance attitude to assholes – can boost performance.