Internationally renowned instructional design, along with the latest, updated version tools for providing fast on-the-job support are being showcased on Trainer1’s stand at this year’s HRD exhibition, being held from 15 to 18 April at the ExCel conference centre in London’s Docklands.
For some time, Trainer1’s Neil Lasher has been offering his ‘More Than Instructional Design’ (MID) course around the world – notably in the UK, USA, Russia and Canada. The course outlines the basics of instructional design; learning styles; emotional significance, creative advantage and Lasher’s ‘Five ‘A’s of Learning’ – a model of instructional design (ID) which encapsulates the lessons of 20 years of designing e-learning and related materials to produce a model for ID specifically relating to task-based and ‘rapid’ or ‘workflow’ e-learning.
”We provide a process for structuring e-learning courseware to facilitate effective, performance-enhancing e-learning, taking you through the instructional design process,” Lasher explained. “These courses benefit those responsible for assessing, designing and producing e-learning and blended programmes and/or who need to know how to assess online learning materials.”
In addition to providing direction with the principles and practice of instructional design, Trainer1 also provides tools to allow organisations to produce effective e-learning and electronic performance support systems (EPSS) in-house. Among these tools is Rapid Application Support – a technology-driven support tool providing ‘performance knowledge’ to help people improve their efficiency and effectiveness at work.
At HRD, Trainer1 is launching a new version – version 3.0 – of its acclaimed Rapid Application Support tool, which provides an ‘automatic helpdesk’ and training materials, pushing the right information to users as and when they need that information. According to existing purchasers, Rapid Application Support has been shown to have cut calls to company helpdesks by up to 40 per cent.
“Moreover, it supports itself – so it can be used throughout an organisation with very little involvement from the IT department,” said Lasher. “This can result in cost savings for both training and IT support, as well as reducing worker downtime by only delivering the information that’s required – unlike a full training course which will include information that the trainees already know.
“It provides an instant transfer of knowledge in the workplace and improves the flow of information to staff throughout the organisation, allowing users to work smarter rather than harder,” he added.