According to Darren Shirlaw, founder of coaching and business consultancy firm Shirlaws, there are generational traits that trainers and coaches should bear in mind.
Learning styles
- Builders (born before 1946): Prefer classroom-style learning, like the trainer to be in control, and consider themselves thinkers.
- Baby boomers (born 1946-64): Prefer round-table style learning, believe in co-operation, and consider themselves thinkers.
- Generation X (born 1965-76): Prefer unstructured learning, like consensus, and are driven by feelings.
- Generation Y (born 1977-97): Prefer unstructured learning, like to interact, and think they know it all.
Attitudes to technology
- Builders: They’re ignorant of it.
- Baby boomers: They’re aware of it.
- Generation X: They’re comfortable with it.
- Generation Y: They live and breathe it.
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Attitudes to coaching
- Builders: They’re ignorant of it.
- Baby boomers: They’re aware of it.
- Generation X: They’re comfortable with it.
- Generation Y: They live and breathe it.
Loyalty to employer
- Builders: They serve the boss.
- Baby boomers: They work their way to the top.
- Generation X: They look for a shortcut to the top.
- Generation Y: Give me Saturday off or I quit.