This week’s training news

Drivers course

St Helen’s College is introducing a training initiative to help cut the
driver shortage on Merseyside. The scheme will also help reduce long-term
unemployment by training the jobless. Candidates will learn to drive
seven-tonne lorries as well as everyday work skills to help them make an impact
on the job market.

Building on H&S

A new strategic committee dealing with health and safety training in the
construction industry has started work. The Union of Construction and Allied Technical
Trades’ general secretary George Brumwell will chair the CITB Health &
Safety Committee. He has a remit to ensure health and safety training is at the
forefront of industry planning. The group will report directly to the CITB

Magnet team work

Magnet kitchens set its staff Mission Impossible-type tasks to help improve
teamwork as part of its 18-month restructuring programme. Staff were taken to
the Yorkshire moors and given a range of tasks aimed at releasing an abducted
colleague. The teams had to build a shelter, start a fire and cook a meal with
only basic provisions. HR at Magnet then analysed each team’s performance.

Customer focus move

Removal company Bishop’s Move is introducing customer services training for
all new recruits. Staff will receive training in diplomacy skills in addition
to instruction on carefully packing, wrapping and moving of customers’
belongings. The firm has set up a regional training centre, which combines classroom
and practical learning. Staff who qualify from the centre will receive a
British Association of Removers Training certificate.

Bank adds diploma

The Royal Bank of Scotland has launched the Applied Diploma in Corporate Banking
for staff. The ADCB is recognised externally and is exclusive to the RBS for
the next three years. The qualification is aimed at corporate bankers and takes
two-and-a-half years to attain.

Sales qualification

The Institute of Sales and Marketing has had its qualification formally
adopted by the Qualifications and Curriculum Authority. The course will now be
used at Levels 2 to 4 of the National Framework in England, Wales and Northern
Ireland. The qualification is designed to help companies identify competent
staff and graduates for sales and marketing positions.

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