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This week's training news
Low skills Europe
The head of the European Centre for the Development of Vocational Training has warned that European skills levels are dangerously low. Johan Van Rens said the lack of skills across the EU could jeopardise the ambitions of the European Parliament and Commission. It is estimated that 34 per cent of 25-59 year olds across Europe are classified as low skilled. www.trainingvillage.gr
Merger is Smart move
Major names in the e-learning market, SmartForce and SkillSoft, are planning to merge. The combined company will be structured as a merger of SkillSoft, into a newly formed subsidiary of SmartForce. The combined group claims it will be the largest corporate e-learning company in the world, offering more than 3,000 training courses. www.smartforce.com
Boots volunteers
High street retailer Boots has launched new certification that recognises employee volunteering. The bespoke Certificate of Recognition as a Community Associate is part of the performance management system and is awarded to staff volunteering in company time. Successful candidates will be awarded with a nationally accepted accreditation. www.boots.co.uk
NHS offers e-learning
The NHS Information Authority is offering 200 current NHS trainers places on an e-learning skills programme. The course is being organised by the Institute of IT Training and will combine a one-day classroom session with three online modules. The programme will enable the trainers to gain the Certificate in e-Tutoring Skills and support staff engaged in online learning. www.iitt.org.uk
Training tops wishlist
Staff turnover levels in UK call centres largely reflect the amount of investment in training, according to new research. Companies that invest in continuous coaching and inductions are more effective at retaining employees. The research, by Teleresources Consultancy, looked at 235 call centres around the UK and found that training and development was second only to good working conditions on the call centre workers' wish list. www.teleresources.co.uk
