I’ve had similar experiences with the Manchester employment tribunal.
I work as part of an outsourced HR organisation and, when in front of the tribunal recently, we were slated for being HR professionals.
The chairman said he had never heard anything so ridiculous as being outsourced HR professionals.
I am a qualified lawyer and I took great exception to this.
I called the customer service manager and was advised to complain in writing.
We received confirmation that the matter is being looked into and has been passed to the regional chair.
I have absolutely no problem with losing cases on the facts or law.
What I object to is the biased, open and rude way the chairman addressed a member of our company.
Needless to say, we lost at tribunal.
Your news story suggests we are not alone, and something needs to be done about it.