University provides on-the-job education programme for AA managers

Thirty managers at the AA are taking part in a pilot training and development programme that could lead to a degree-level qualification.

They are the first group of managers to undertake the Capability Improvement Programme, being run by Coventry University’s School of Lifelong Learning. The scheme uses ‘development angels’ who observe the managers and provide on-site teaching and coaching programmes that lead to a management studies degree. It means staff can gain a degree in the workplace.

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University lecturer Andy Birch, ironically a former traffic policeman, has been appointed personal learning and development consultant on the AA programme. He’ll spend the next year with the AA managers.

The initiative is part of a £3.5m government scheme to open up university-level learning to people at work.