Tony Blair says offshoring to India is an opportunity, not a threat (Personnel Today, 5 December), but what are the long-term risks versus the benefits?
Information stored in India is cheaply available, so there is little confidentiality for starters. There’s also the ever-growing number of people like myself who believe that if a UK business won’t support UK workers, than as a UK worker, I won’t support that business.
I often hang up when I suspect that a call is from an offshored site. Likewise, I leave as a client if I suspect that an organisation offshores.
Paul Good, HR professional