How to get into it
This job is often used as a route into HR so you will not be expected to have any hands-on HR experience.
Any type of administrative background will be advantageous, as will an HR-related degree.
What you need to succeed
While having a degree is useful, it is not always a necessity. If you can demonstrate a keen interest in HR, along with good ‘soft skills’ (such as a pleasant telephone manner, the ability to listen, good keyboard skills), you should be considered for this type of role. During an interview, you may also be asked about your ability to deal with sensitive matters in the strictest of confidence.
What is involved This position is similar to any other administration role, in that you will be carrying out general admin duties, such as updating information systems, filing, dealing with the post, etc. But for those considering a career in HR, you will also find yourself gaining valuable first-hand experience in seeing how an HR department is run. Therefore, this type of role acts as a perfect path into HR.
Excellent. Generally speaking, the next step will be to become either an HR assistant or HR adviser – this can be achieved by proving yourself at an administrative level, showing a keen interest in HR as well as personal career development. If you are prepared to study for your CIPD qualification, a rewarding career in HR may await.