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Personnel Today

Building the business case for recruitment process outsourcing

by Jo Faragher 26 Jan 2012
by Jo Faragher 26 Jan 2012

For any outsourcing arrangement to work, it is crucial to have buy-in from senior leaders in your organisation.

Consider where the budget is coming from – if it is from the business division that is going to derive the benefit from the relationship, does that mean the rest of the organisation cannot reap the rewards? If you are able to direct your strategic HR budget towards RPO, this could benefit the whole organisation rather than just one element.

Some of the documented advantages of RPO include:

  • Removal of inefficient, unnecessary or non-standardised processes.
  • Increased  economies of scale.
  • Switches fixed costs to variable costs.
  • Improves technology solutions and leverages common data sources – your provider may have access to a wider talent pool or metrics on competitor recruitment programmes.
  • Removes reliance on costly resources being used for basic processes, such as simple background checks.
  • Improves innovation through breadth of knowledge of the market.
  • Enables a core HR team to focus on strategy (as per the Ulrich model of HR) or cherry pick elements of recruitment they want to retain full control over, for example executive-level hires.
  • Manages your preferred supplier list of recruitment agencies.
  • Helps HR regain control if the organisation is in a rapid-growth mode or undergoing a major change. It also enables the organisation to scale up staffing levels quickly.
Jo Faragher
Jo Faragher

Jo Faragher has been an employment and business journalist for 20 years. She regularly contributes to Personnel Today and writes features for a number of national business and membership magazines. Jo is also the author of 'Good Work, Great Technology', published in 2022 by Clink Street Publishing, charting the relationship between effective workplace technology and productive and happy employees. She won the Willis Towers Watson HR journalist of the year award in 2015 and has been highly commended twice.

previous post
Working out the cost of recruitment process outsourcing
next post
A quick guide to RPO suppliers

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