Cable & Wireless calls in outsource firm in £80m deal

Cable
& Wireless is to outsource much of its HR function to Accenture as part of
a five-year contract announced today worth an estimated £80m.

The
company is also to outsource its accounts receivable function as part of the
deal.

Also
announced today is a new global sales and marketing agreement between the two companies.

E-peopleserve,
acting as a sub-contractor to Accenture, will provide Cable & Wireless with
HR administration, learning and professional development services and assume
the company’s researching and recruiting function.

It
will also handle its payroll services and run its day-to-day HR operations.

More
than 90 HR roles will transfer to e-peopleserve as part of the contract.

Cable
& Wireless is retaining a team of finance and HR professionals to provide
strategic and policy direction, interface with the business and manage the
relationship with Accenture and e-peopleserve. 

Avery
Duff, executive vice-president human resources, Cable & Wireless Global,
said, "This outsourcing agreement is not simply about generating cost
efficiencies but about transforming our operations to achieve world-class
performance levels."

Bill
Murphy, e-peopleserve’s CEO, commented, "We expect Cable & Wireless
not only to achieve significant savings through this arrangement, its senior HR
professionals will also be freed up to focus on strategic matters, positioning
its workforce for the economic and technological challenges that lie
ahead."

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