Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+

Personnel Today

Register
Log in
Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+

Legal sectorSMEHR Podcasts

Deliveroo-inspired legal services: Merlie Calvert talks to Oven-Ready HR

by Chris Taylor 23 Jul 2021
by Chris Taylor 23 Jul 2021 Merlie Calvert, founder and CEO of Farillio
Merlie Calvert, founder and CEO of Farillio

This week, Oven-Ready HR returns to the SME and start-up market. Professional services such as legal advice are notoriously expensive and impenetrable for most businesses.  How are small or start-up firms expected to navigate the increasingly complex and ever more regulated business of employing and managing people without it costing the earth?

Is it therefore that surprising that SME and start-up firms often find themselves in hot water as they’ve cobbled together contracts and policies from the internet in an attempt to keep the costs down?

Well change is afoot! Merlie Calvert is founder and CEO of Farillio and a former top London competition lawyer. Merlie has created an ecosystem of on-demand services such as legal advice for the SME community and has made it her mission to democratise professional services by using tech to change the way professional services such as legal advice are offered and consumed.

Farillio’s mission is simple: no small business owner should struggle because they can’t get access to the information, materials or expert help they need, on a basis they can afford.

In this interview, Merlie covers a lot of ground including:

  • The moment when she realised that streaming wasn’t just for music and actually, you could stream services such as legal help in much the same way;
  • How the legal profession has certainly innovated during the last few years but much of that innovation is internal and hardly focused on the client experience;
  • How Merlie considered ‘Deliveroo’ as her inspiration and touchstone for delivering her legal platform;
  • How she overcame scepticism from colleagues in the legal profession;
  • The likely impact of AI on professional services and whether this is keeping lawyers awake at night
  • What employment law areas provide the greatest demand from SME clients:
  • Is there too much regulation and red-tape to succeed as an SME and is this stifling innovation and the role of entrepreneurs?
  • Do investors with their demands for bigger returns fuel the ‘bro culture’ that is often found in SME and startups?
  • The importance of a good culture  for many investors and resources such as glass door in terms of employees and clients – good culture is here to stay!
  • The importance of the hybrid woking model.

A fascinating interview looking at the journey of SME and start-ups as they navigate hiring and managing employees whilst building a business fit for investment.

Sign up to our weekly round-up of HR news and guidance

Receive the Personnel Today Direct e-newsletter every Wednesday

OptOut
This field is for validation purposes and should be left unchanged.

 

Chris Taylor

Chris Taylor is host of the Oven-Ready HR Podcast.

previous post
‘No confidence’ in Priti Patel says Police Federation in pay row
next post
Harness older workers’ skills, employers urged

You may also like

Number of SMEs hiring staff in decline

10 Apr 2025

Employment Rights Bill will ‘wreak havoc’, say small...

20 Feb 2025

IRIS Software Group packages the Equality, Diversity and...

20 Nov 2024

CIPD launches HR support pilot scheme for SMEs

7 Oct 2024

Addressing the widening skills gaps in mid-sized organisations...

3 Oct 2024

Government to pay full apprenticeship cost for SMEs

18 Mar 2024

Small business apprenticeships plummet

31 Oct 2023

Employee Benefits Awards 2022 deadline fast approaching

6 Jan 2022

More than half of small employers still to...

8 Sep 2021

Oven-Ready HR Reheated: Steve Browne, Marc Effron and...

7 May 2021

  • 2025 Employee Communications Report PROMOTED | HR and leadership...Read more
  • The Majority of Employees Have Their Eyes on Their Next Move PROMOTED | A staggering 65%...Read more
  • Prioritising performance management: Strategies for success (webinar) WEBINAR | In today’s fast-paced...Read more
  • Self-Leadership: The Key to Successful Organisations PROMOTED | Eletive is helping businesses...Read more
  • Retaining Female Talent: Four Ways to Reduce Workplace Drop Out PROMOTED | International Women’s Day...Read more

Personnel Today Jobs
 

Search Jobs

PERSONNEL TODAY

About us
Contact us
Browse all HR topics
Email newsletters
Content feeds
Cookies policy
Privacy policy
Terms and conditions

JOBS

Personnel Today Jobs
Post a job
Why advertise with us?

EVENTS & PRODUCTS

The Personnel Today Awards
The RAD Awards
Employee Benefits
Forum for Expatriate Management
OHW+
Whatmedia

ADVERTISING & PR

Advertising opportunities
Features list 2025

  • Facebook
  • Twitter
  • Instagram
  • Linkedin


© 2011 - 2025 DVV Media International Ltd

Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+