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Employee relationsLettersHR strategyHuman capital

Employee engagement is key to building successful teams

by Personnel Today 10 Sep 2007
by Personnel Today 10 Sep 2007

Measuring employee engagement is one of the few ways a business can determine if its benefits packages, values and people strategies are working for the current group of employees (‘Higher levels of employment engagement is a mission worth taking on’, Personnel Today, 7 August).

It’s easy to put in HR programmes and presume success, but without the 360-degree engagement measurement, how can management be sure the plan is working?

People stay for many reasons, and low turnover figures can catch a business unaware if the staff are disengaged but staying put – perhaps for security, a bonus or some other reason.

If the market then frees up and there is no longer a good reason to stay, the effects of sudden movements can be extremely damaging – not only to business continuity, but to morale.

Companies that understand and use employee engagement measures are in a much better position to play to their strengths, working on improving the lower-scoring items, and are fully aware of how stable their employees really are.

Measuring employee engagement is one of the most useful tools HR has that really makes a difference to the bottom line.


Lucy Lofting
HR director
TGRD – Europe

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