A 30-year global study on the impact that diversity has on productivity has found that the employment needs and expectations of employees are the same around the world.
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Sirota Consulting has examined the attitudes of more than three million employees worldwide and found employment needs and expectations can best be summarised in three categories:
Camaraderie – having warm, interesting, and co-operative relations with others in the workplace; achieving a sense of community and belonging
Achievement – doing things that matter and being enabled to do them well; receiving recognition for accomplishments and taking pride in them
Equity – being treated justly in relation to the basic conditions of employment, particularly with respect to others in the organisation and minimum personal/society standards.
The study found that organisations that create an environment of inclusion can expect their business to be one that:
fosters innovation
creates a safer work environment
drives employee engagement, commitment and pride
sees a positive impact on customer satisfaction
drives financial performance.
