Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+

Personnel Today

Register
Log in
Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+

HR practice

HR failing to enable user-friendly feedback

by Personnel Today 12 Apr 2010
by Personnel Today 12 Apr 2010

Thanks to HR’s love of bureaucracy, time-starved workers are struggling to complete unnecessarily elaborate 360 feedbacks.  While the average number of behaviours to rate in client 360 assessments is 32 (as it was ten years ago), many respondents are faced with having to evaluate anything between 50 and 80 items.

These intricate competency models mean that, for many employees, 360 feedback has now become little more than a box ticking exercise. It provides little real insight into an individual’s behaviour, and simply eats into their working day.

While HR has in the past been accused of being out of touch with organisational reality, it’s clear that, in this case, its use of poorly designed 360 feedback is deterring already busy people from starting the feedback process.

Sign up to our weekly round-up of HR news and guidance

Receive the Personnel Today Direct e-newsletter every Wednesday

OptOut
This field is for validation purposes and should be left unchanged.

Shine Feedback also found an increase in the length of time being taken for colleagues to provide feedback. While this took on average 10 working days in 2007, it now takes up to 17 days. And fewer people are providing feedback.  Average responses rates in 2007 were 92%, falling to 83% in 2010 with peer respondents being even lower (43%).

Andy Clare, managing partner of Shine Feedback, says: “HR professionals need to see 360 feedback as the valuable tool that it is. But until they stop overcomplicating the process, they – and more importantly, their organisation’s employees – will miss out on its real potential”.

Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

previous post
Giunti Labs presents its personal skills and portfolio management solution
next post
Labour to scrap default retirement age of 65, says election manifesto

You may also like

What do HR specialists enjoy most about their...

21 Mar 2025

King’s College London get top marks for HR...

20 Nov 2024

Personnel Today Awards 2024: The shortlists in full

13 Nov 2024

CIPD launches HR support pilot scheme for SMEs

7 Oct 2024

Are managers equipped to handle workplace conflict?

24 Sep 2024

Reimagining the employee lifecycle as a public sector...

5 Sep 2024

Employers urged to take action during riots

7 Aug 2024

HR changes save NHS Wales board £740k and...

6 Aug 2024

HR ‘unprepared’ for AI workforce revolution

29 May 2024

Tarantula-pranking train driver reinstated and awarded £40k

28 Feb 2024

  • 2025 Employee Communications Report PROMOTED | HR and leadership...Read more
  • The Majority of Employees Have Their Eyes on Their Next Move PROMOTED | A staggering 65%...Read more
  • Prioritising performance management: Strategies for success (webinar) WEBINAR | In today’s fast-paced...Read more
  • Self-Leadership: The Key to Successful Organisations PROMOTED | Eletive is helping businesses...Read more
  • Retaining Female Talent: Four Ways to Reduce Workplace Drop Out PROMOTED | International Women’s Day...Read more

Personnel Today Jobs
 

Search Jobs

PERSONNEL TODAY

About us
Contact us
Browse all HR topics
Email newsletters
Content feeds
Cookies policy
Privacy policy
Terms and conditions

JOBS

Personnel Today Jobs
Post a job
Why advertise with us?

EVENTS & PRODUCTS

The Personnel Today Awards
The RAD Awards
Employee Benefits
Forum for Expatriate Management
OHW+
Whatmedia

ADVERTISING & PR

Advertising opportunities
Features list 2025

  • Facebook
  • Twitter
  • Instagram
  • Linkedin


© 2011 - 2025 DVV Media International Ltd

Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+