KPN employs more than 25,000 people and has more than 38 million customers. The company already uses Cezanne’s organization charting software, HRCharter, to generate information-rich charts from their PeopleSoft system. The selection of Cezanne’s succession planning and career development software will provide KPN with an integrated and systematic approach to identifying and developing their key people.
Cezanne’s philosophy of building strong customer relationships gave KPN the confidence to extend their solution and purchase Cezanne’s Succession Planning module. As companies look to improve efficiencies and strengthen business operations it is important that they are able to evolve their system in line with transforming their business models. Cezanne’s complete talent solution provides companies with the opportunity and flexibility to do just that.
KPN’s Project Manager, Sharda Ramnandanlall comments: “After working with Cezanne since 2002 we see Cezanne as a valuable business partner.”
KPN were left in no doubt that Cezanne’s wealth of experience in delivering global talent management solutions in the telecommunications sector would be key in helping them to drive through their corporate people goals. A sample of Cezanne’s telecommunication clients includes Vodafone, BT, ATENTO TELECOMUNICACIONES ESPAÑA S.A., Verizon Wireless and OTE SA. The simplicity of the system, and the ability to provide information to support effective communication and decision-making across the business were also important to KPN.
Julie Windsor Director of Operations for Cezanne UK & Benelux, comments:
“In today’s challenging economic environment, talent management is a critical activity. Companies need to focus even more on engaging and developing the people in their organisations that can make a real difference. Cezanne is continually identifying new strategies to enhance customer satisfaction and we are delighted that KPN have decided to grow their solution with us. We always strive to provide superior client service and we firmly believe that this is a key factor in helping companies to realise a return on their investment. Cezanne offer existing and new customers the opportunity to be part of the Cezanne family; and offer a personal, consultative approach that is based on mutual trust and respect.”