Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+

Personnel Today

Register
Log in
Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+

Financial servicesLatest NewsWhistleblowing

Lloyd’s of London whistleblowing hotline inactive for 16 months

by Ashleigh Webber 23 Dec 2019
by Ashleigh Webber 23 Dec 2019 Shutterstock
Shutterstock

Lloyd’s of London’s internal whistleblowing hotline – the only anonymous channel for employees to report concerns – was not operational for almost a year and a half, it has emerged.

The insurance market, which has been trying to stamp out bad behaviour and improve its image following claims of bullying and sexual harassment, admitted to the Prudential Regulation Authority (PRA) – the Bank of England’s supervisory arm – and the Financial Conduct Authority that its staff whistleblowing telephone system had not been operational from 1 October 2017 until 15 February 2019, when it became aware of the issue and reported it to the authorities.

Whistleblowing

Whistleblower’s treatment leads to tribunal case against Lloyds of London firm

Whistleblowing v grievance: how should sexual harassment be raised?

Although other whistleblowing channels, including an app, were available during this period, the telephone line was the only method of raising a complaint anonymously.

Lloyd’s has now agreed to submit annual reports on all whistleblowing activity to the PRA until 2022. Its reports will include the whistleblowing channels available to staff during the preceding year; the training that staff have received on whistleblowing and how to raise a complaint; the number of whistleblowing reports received; and its whistleblowing plan for the next year.

According to the Guardian, Lloyd’s had outsourced its corporate whistleblowing hotline but failed to come to a new agreement when the contract with its previous supplier came to an end in autumn 2017.

A Lloyd’s spokesperson told the Guardian: “We are extremely disappointed by this failure in our internal controls, which serves to remind us all about the need for constant vigilance when it comes to these essential services.

“Lloyd’s employees can feel confident that we now have all the right mechanisms in place for them to report any wrongdoing, and that these systems are regularly monitored.”

Last month it emerged that a senior lawyer at Tokio Marine Kiln Group – an insurance company that operates in the Lloyd’s market – is to take TMK to an employment tribunal, claiming that managers sought to undermine his credibility after he blew the whistle on sexual harassment complaints. A date for the tribunal has not yet been set.

Employee relations opportunities on Personnel Today

Browse more Employee Relations jobs

Ashleigh Webber
Ashleigh Webber

Ashleigh is editor of OHW+ and HR and wellbeing editor at Personnel Today. Ashleigh's areas of interest include employee health and wellbeing, equality and inclusion and skills development. She has hosted many webinars for Personnel Today, on topics including employee retention, financial wellbeing and menopause support. Prior to joining Personnel Today in 2018, she covered the road transport sector for Commercial Motor and Motor Transport magazines, touching on some of the employment and wellbeing issues experienced by those in road haulage.

previous post
Tesco’s China Christmas story reveals modern slavery vulnerability
next post
Christmas Eve: should I stay or should I go?

Leave a Comment Cancel Reply

Save my name, email, and website in this browser for the next time I comment.

You may also like

Embryologist unfairly dismissed after whistleblowing

18 May 2023

£3m award for unfairly dismissed Isle of Man...

4 May 2023

Can HR turn around a toxic working culture?

30 Apr 2023

CBI faces further claims of sexual misconduct

3 Apr 2023

Government launches whistleblowing framework review

27 Mar 2023

Nurse suffered race discrimination finds tribunal

24 Feb 2023

Hospital whistleblower wins £219,000 in compensation

25 Jan 2023

Bank’s chief risk officer dismissed after whistleblowing

3 Jan 2023

NHS whistleblowing scandal at one of UK’s biggest...

2 Dec 2022

Royal Mail whistleblower awarded over £100,000

21 Oct 2022

  • The HR Bundle: Your one-stop guide to building a successful global HR Department PROMOTED | Get your hands on Deel’s free HR bundle...Read more
  • The Benefits of an Employee Assistance Programme PROMOTED | EAPs support employees in a range of ways...Read more
  • Intergenerational working and how to manage up and down the generations PROMOTED | The benefits and challenges of intergenerational workplaces...Read more
  • Bereavement in the workplace: How training can help HR get it right PROMOTED | HR professionals play an essential role...Read more
  • UK workforce mental wellbeing needs PROMOTED | The mental wellbeing support employers are providing misses the mark...Read more

Personnel Today Jobs
 

Search Jobs

PERSONNEL TODAY

About us
Contact us
Browse all HR topics
Email newsletters
Content feeds
Cookies policy
Privacy policy
Terms and conditions

JOBS

Personnel Today Jobs
Post a job
Why advertise with us?

EVENTS & PRODUCTS

The Personnel Today Awards
The RAD Awards
Employee Benefits
Forum for Expatriate Management
OHW+
Whatmedia

ADVERTISING & PR

Advertising opportunities
Features list 2023

  • Facebook
  • Twitter
  • Instagram
  • Linkedin


© 2011 - 2023 DVV Media International Ltd

Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+