Lloyds TSB definitely not outsourcing more HR staff

I write in response to your ‘Indian Takeaway’ news story (Personnel Today, 14 November).

The ‘source’ who expressed the view that “many more [roles] will follow” was in fact referring to roles from within the UK service industry as a whole, and not specifically from Lloyds TSB.

In light of the article’s context under the banner “HR jobs under threat”, I would like to clarify this important point.

Bernard O’Driscoll
Group HR services director, Lloyds TSB

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