Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Shared parental leave
    • Redundancy
    • Maternity & Paternity
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
    • OHW Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+

Personnel Today

Register
Log in
Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Shared parental leave
    • Redundancy
    • Maternity & Paternity
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
    • OHW Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+

Latest NewsHR strategyProductivity

Lunch hour is a myth for travel agent staff

by dan thomas 20 Sep 2005
by dan thomas 20 Sep 2005

Most full-time travel agents never take their full lunch hour and almost 15% work through without a break, according to research.

A survey of 400 agents, by Personnel Today’s sister publication Travel Weekly, shows that 62.5% of full-time respondents took less than an hour for lunch, with 22% taking 15 minutes to half an hour and 13.7% less than 15 minutes.

Only 22% of full-timers took their full one-hour entitlement. The figure for part-time staff was 14%.

Even then, many staff admitted they do not take a lunch hour every day. Out of the full-time staff, only 37% took a lunch break five times a week. The biggest reason cited was being too busy, blamed by 68% of full-timers, with pressure at work next, blamed by 17%.

One respondent to the survey said: “Customer service is of prime importance but how can this be delivered to a high standard when staff are not getting proper breaks to leave the store for 10 minutes let alone half an hour? We are human beings not robots.”

In the survey, 34% of full-time staff said, compared to last year, they were under more pressure to work through lunch and 38% to work late.

A Transport Salaried Staffs’ Association spokeswoman said: “The industry needs to tackle this. Our concern is the impact on employees’ health.”

Avatar
dan thomas

previous post
NHS Trusts get extension for Agenda for Change deadline
next post
Inflexible support services force carers to quit

You may also like

Biggest national rail strike threatens summer

25 May 2022

Six in 10 women of colour ‘hide identity’...

25 May 2022

Maternity leave: Cost of living crisis highlights need...

25 May 2022

Top 10 metrics HR leaders are using today...

25 May 2022

Civil servants move closer to national strike action

25 May 2022

Employees resigning in 2022: Survey shows ‘great resignation’...

24 May 2022

Tube strike on 6 June to see 4,000...

24 May 2022

Navigating the widening “Skills Confidence Gap” in 2022,...

24 May 2022

The Search for Talent: Six Major Employer Pitfalls

24 May 2022

Hybrid working trends: ONS data on where people...

23 May 2022
  • The Search for Talent: Six Major Employer Pitfalls PROMOTED | The Great Resignation continues unabated...Read more
  • Navigating the widening “Skills Confidence Gap” in 2022, and beyond PROMOTED | Cornerstone OnDemand conducted a global study...Read more
  • Apprenticeships are the solution to your recruitment problems PROMOTED | Apprenticeships have the pulling power...Read more
  • What it really means to be mentally fit PROMOTED | What is mental fitness...Read more
  • How music can help to ease anxiety at work PROMOTED | A lot has happened since March 2020, hasn’t it?...Read more

Personnel Today Jobs
 

Search Jobs

PERSONNEL TODAY

About us
Contact us
Browse all HR topics
Email newsletters
Content feeds
Cookies policy
Privacy policy
Terms and conditions

JOBS

Personnel Today Jobs
Post a job
Why advertise with us?

EVENTS & PRODUCTS

The Personnel Today Awards
The RAD Awards
Employee Benefits
Forum for Expatriate Management
OHW+
Whatmedia

ADVERTISING & PR

Advertising opportunities
Features list 2022

  • Facebook
  • Twitter
  • Instagram
  • Linkedin


© 2011 - 2022 DVV Media International Ltd

Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Shared parental leave
    • Redundancy
    • Maternity & Paternity
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
    • OHW Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+