Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+

Personnel Today

Register
Log in
Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+

Collective redundancyLatest NewsRetailJob creation and lossesTech sector

Ocado closes Hatfield warehouse putting 2,300 jobs at risk

by Rob Moss 25 Apr 2023
by Rob Moss 25 Apr 2023 Sue Thatcher / Shutterstock
Sue Thatcher / Shutterstock

Ocado has announced the closure of its customer fulfilment centre in Hatfield, Hertfordshire, putting 2,300 jobs at risk.

Ocado Group, which jointly owns Ocado Retail with Marks & Spencer, said it would try to redeploy as many staff as possible to other sites. These include a site 14 miles away in Luton which opens soon. A redundancy consultation process has begun.

The Hatfield facility opened in 2002 – the company’s first such warehouse – but it has been superseded by newer fulfilment centres featuring more automation. Ocado said the Hatfield site accounts for around 20% of orders.

The group said its newest generation of fulfilment centres could achieve “well over 200 units picked per labour hour”, around a third more than Hatfield. Newer centres were also more energy-efficient and could fulfil more same-day deliveries.

Job losses

800 jobs at risk as Prezzo closes third of restaurants

Amazon announces 9,000 more job losses

Ocado Group chief executive Tim Steiner said: “As the online grocery channel grows, our new, enhanced fulfilment centres and technologies will drive a step change in customer experience and efficiency.

“With this capacity coming online, now is the right time for us to halt operations at our oldest facility at Hatfield and consider our future options for the site.”

Steiner added: “We want to keep as much of this talent and experience within the business as possible and expect to retain a large proportion of colleagues impacted by these changes, either in our new Luton [customer fulfilment centre] or across our wider UK network.”

Dave Gill, national officer at the Union of Shop, Distributive and Allied Workers (Usdaw), said: “This proposal is obviously very concerning for our members and we will now go into consultation talks with Ocado, where Usdaw officials and reps will look at the company’s proposed business case.

Sign up to our weekly round-up of HR news and guidance

Receive the Personnel Today Direct e-newsletter every Wednesday

OptOut
This field is for validation purposes and should be left unchanged.

“Our priorities are to save as many jobs as possible, seek redeployment opportunities if the closure goes ahead and get the best deal available for staff affected. In the meantime, we are providing our members with the support, advice and representation they need at this very difficult time.”

HR roles in retail and wholesale on Personnel Today


Browse more HR roles in retail and wholesale

Rob Moss

Rob Moss is a business journalist with more than 25 years' experience. He has been editor of Personnel Today since 2010. He joined the publication in 2006 as online editor of the award-winning website. Rob specialises in labour market economics, gender diversity and family-friendly working. He has hosted hundreds of webinar and podcasts. Before writing about HR and employment he ran news and feature desks on publications serving the global optical and eyewear market, the UK electrical industry, and energy markets in Asia and the Middle East.

previous post
Supreme Court hears Deliveroo collective bargaining case
next post
Why executive mental health mustn’t be neglected

You may also like

Poundland jobs at risk as parent group seeks...

19 May 2025

Next to improve wage-setting transparency after shareholder pressure

16 May 2025

Tribunal finds need for degree in redundancy selection...

14 May 2025

Burberry puts 1,700 jobs at risk in cost-cutting...

14 May 2025

M&S pauses hiring as it deals with cyber...

2 May 2025

M&S unfairly dismissed pregnant bakery worker

29 Apr 2025

Retail HRDs say Employment Rights Bill will have...

29 Apr 2025

Primark boss resigns after ‘error of judgment’

31 Mar 2025

Asda increases hourly pay and enhances family-friendly policies

28 Mar 2025

WH Smith confirms sale of high street shops...

28 Mar 2025

  • 2025 Employee Communications Report PROMOTED | HR and leadership...Read more
  • The Majority of Employees Have Their Eyes on Their Next Move PROMOTED | A staggering 65%...Read more
  • Prioritising performance management: Strategies for success (webinar) WEBINAR | In today’s fast-paced...Read more
  • Self-Leadership: The Key to Successful Organisations PROMOTED | Eletive is helping businesses...Read more
  • Retaining Female Talent: Four Ways to Reduce Workplace Drop Out PROMOTED | International Women’s Day...Read more

Personnel Today Jobs
 

Search Jobs

PERSONNEL TODAY

About us
Contact us
Browse all HR topics
Email newsletters
Content feeds
Cookies policy
Privacy policy
Terms and conditions

JOBS

Personnel Today Jobs
Post a job
Why advertise with us?

EVENTS & PRODUCTS

The Personnel Today Awards
The RAD Awards
Employee Benefits
Forum for Expatriate Management
OHW+
Whatmedia

ADVERTISING & PR

Advertising opportunities
Features list 2025

  • Facebook
  • Twitter
  • Instagram
  • Linkedin


© 2011 - 2025 DVV Media International Ltd

Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+