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Latest NewsEmployee relationsIndustrial action / strikes

Outsourcing provider Capita and super-union Unite sign agreement to secure good employee relations in financial services sector

by Personnel Today 5 Jun 2007
by Personnel Today 5 Jun 2007

Outsourcing provider Capita and super-union Unite have signed a landmark agreement aimed at securing good employee relations in the financial services sector.


The deal is the result of the close partnership Capita and Unite have developed over the past year and commits them to developing a “progressive and constructive” approach to employee relations. It also aims to avoid unnecessary conflict when the two sides have opposing views.


Capita managers and Unite officials will participate in a joint training programme to gain greater understanding and to cement relationships at all levels across both organisations.


Paddy Doyle, joint chief operating officer at Capita, said: “We recognise the value of working in a constructive and collaborative manner with modern trade unions that work to accurately reflect the views of their members within a company. We feel this is an appropriate time to consolidate the strong relationship we already have.”


David Fleming, national officer at Unite, said: “Financial services is a competitive, challenging and fast-moving sector. Staff working for Capita now have a modern and progressive union to represent them at work.”

Personnel Today
Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

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