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Latest News

Rewarding staff is simply good manners

by Personnel Today 26 Oct 2001
by Personnel Today 26 Oct 2001

Forget
bonuses, just saying "thank you" could be the best way of rewarding
staff.

This
is a finding of internal British Airways research that shows a personal
acknowledgement by managers can be the most appreciated reward.

"Informal
‘thank yous’ don’t cost anything, but they do add lots of value to the
business," said Lucy Dunn-Simms, rewards manager at BA, told delegates at
the CIPD conference in Harrogate.

She
added, "People come to work for other reasons than pay and we have to
reward a committed and dedicated workforce."

However,
staff cannot survive on compliments alone and BA has introduced a new   recognition and reward system that shows
levels of achievement by staff. Last year, it invested a £1m on prizes.

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The
Bravo recognition scheme has four levels of reward, ranging from kind words
from the manager to a luxury holiday and certificate from the chairmen.

By Mike Broad

Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

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Personnel Today
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